Professional Development

Writing Effective Case Notes

Case notes reflect the work you do with the people who access your services, and importantly, documents their experience, their story, and the process of working with you and the organisation in a context of support and change. How you write about your work with children, young people, and adults is an important task for all case workers. Effective case notes and documentation has many purposes and assists in the process of facilitating support and enabling a clear and coherent record of service delivery and its outcomes. This workshop will explore case note writing and other documentation in a context of casework and will cover key areas including:

  • Principles of good case note writing
  • Legal and ethical responsibilities in keeping a documented record of casework. This includes confidentiality, privacy, and other obligations in creating and retaining records
  • Language – the power of the words we use
  • What to write? – Identifying a structure of records that are relevant and essential in documenting casework

Learning Outcomes:

  • Identify key features of case records for ethical, legal and professional accountability requirements;
  • Explore practice points on what to include in case records for various types of work (individual, group) and recording in a variety of family work settings;
  • Demonstrate strengths-based case recording skills – noticing and interpreting (Facts vs professional judgement vs personal opinion), and
  • Use critical reflection of what makes good record keeping when working with children, young people, and their families.

Who should attend this workshop?

TEI funded and all other community services

Facilitator

Tricia Williams is a consultant trainer specialising in child protection and family violence. She has worked for over 30 years in the sector including roles within both DCJ and NGOs. Tricia has held both caseworker and manager positions in services that specialise in child sexual abuse, family violence and child protection. Passionate about creating change and better outcomes for children, young people and families, Tricia has a particular interest in bringing the voice of children to our work with families.

Tricia provides a range of services for both government and non-government agencies including supervision and training and development work for both statutory child protection caseworkers and other staff within NGOs addressing child protection issues, case management, trauma-informed practice and working with families for change.

 

To participate in this event you must have access to a PC with video capabilities and a reliable internet connection.

REGISTER NOW! PLACES ARE STRICTLY LIMITED TO ENSURE THAT YOU EXPERIENCE A HIGH LEVEL OF ENGAGEMENT AND INTERACTIVITY.

More Information

LEAD, ph (02) 9620 6172 or email info@leadpda.org.au

Code: NP2428

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Online Workshop

Date

Thursday 17 November 2022

Time

9:30 AM - 1:30 PM

More Info

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Location

Online via Zoom

Cost

  • Member: $36.00 + GST
  • Non-Member: $60.00 + GST
REGISTER NOW

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LEad Many Countries, One Water by Chris Tobin
Artwork by Chris Tobin, commissioned by LEAD to create an original piece of art that reflects who we are and what we do. Titled “Many Countries, One Water”, the artwork represents the diversity and the connectedness across the communities in which we work. Reproduced with permission and gratitude.

Acknowledgement

LEAD acknowledges the traditional custodians of the land we gather and work on, and the land that you are on while visiting our website. We pay our respects to Elders past, present and emerging, for they hold the memories, the traditions, the cultures and hopes of Aboriginal and Torres Strait Islander peoples across the nation. A better understanding and respect for Aboriginal and Torres Strait Islander cultures develops an enriched appreciation for Australia’s cultural heritage and can lead to reconciliation. This is essential to the maturity of Australia as a nation and fundamental to the development of an Australian identity. Understanding and respect are guiding principles of LEAD’s Reconciliation Action Plan.
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