Professional Development

Culturally Responsive Person-centred Practice

29.3% of people in New South Wales were born overseas, compared to 27.7% in Australia.

Register for this workshop to increase your capacity and confidence to work in a culturally responsive and respectful way with individuals, families and communities with a diverse cultural, linguistic and spiritual/religious backgrounds.

Learning Outcomes:

By the end of the workshop you will have an increased knowledge and understanding of:

  • The impact of racism, discrimination and access-equity issues on CALD communities seeking support;
  • The impact of culture on self, others, values and systems;
  • Unconscious bias and its Impact on individuals and system;

and will gain skills to:

  • Analyse common and individual responses to encountering diversity;
  • Recognise personal biases and stereotypes;
  • Apply reflective practice and critical thinking to their work practice to improve their capacity to implement culturally responsive and

inclusive work practices, and

Implement at least two practical strategies for applying the principles of cultural competence to their work practice.

Who should attend this workshop?

Community Practitioners, frontline workers, Team leaders, Managers, CEO


Maria Katrivesis is a leading cultural competence practitioner with over 20 years’ experience in the human services sector.  She is an innovative trainer, facilitator and consultant, focusing on the intersection between disability and diversity.  Over the past twenty years Maria has developed original tools, resources and learning programs aimed at supporting organisations to improve the way they work with the diversity of their communities.  These include the cultural competency audit tool, reflective practice tools and resources, community engagement resources and a myriad of skills development and training programs aimed at building organisational and individual cultural competency.

More Information

LEAD, ph (02) 9620 6172 or email

Code: WS2508

The event is finished.

Face-2-Face Workshop


Thursday 26 October 2023


9:30 AM - 4:00 PM

More Info



Face-2-Face Workshop


LEAD Learning Centre
10/197 Prospect Highway, Seven Hills, NSW 2147


  • Member: $90.00 + GST
  • Non-Member: $150.00 + GST

Leave A Comment

LEad Many Countries, One Water by Chris Tobin
Artwork by Chris Tobin, commissioned by LEAD to create an original piece of art that reflects who we are and what we do. Titled “Many Countries, One Water”, the artwork represents the diversity and the connectedness across the communities in which we work. Reproduced with permission and gratitude.


LEAD acknowledges the traditional custodians of the land we gather and work on, and the land that you are on while visiting our website. We pay our respects to Elders past, present and emerging, for they hold the memories, the traditions, the cultures and hopes of Aboriginal and Torres Strait Islander peoples across the nation. A better understanding and respect for Aboriginal and Torres Strait Islander cultures develops an enriched appreciation for Australia’s cultural heritage and can lead to reconciliation. This is essential to the maturity of Australia as a nation and fundamental to the development of an Australian identity. Understanding and respect are guiding principles of LEAD’s Reconciliation Action Plan.
Go to Top