Professional Development

Case Notes: Writing for Purpose©

We know that being able to write clear, concise & accurate Case Notes are a critical skills for all Case Workers, Family Support Workers and other frontline staff. However, achieving competence in one’s ability to do this is not  something that comes naturally to everyone. Most of us need to invest time in practising and use  a reputable framework that we can help us as to align to the core elements of writing Case Notes.

Learning Outcomes

This 60 minute (approximately) course will explore:

  • Why quality case notes matter in child and family work.
  • Who are the multiple potential audiences for our case notes?
  • What does this mean for us in writing case notes?
  • What are the key responsibilities?
  • What the legal implications are, plus,
  • Some common pitfalls and how to avoid them.

Target Audience 

This eLearning course is for anyone who has to write clear, concise and accurate Case Notes as part of their work that in supporting vulnerable children, individuals, families, and communities.

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eLearning Course

More Info



eLearning Course


On-demand Learning


  • Member: $18.00 + GST
  • Non-Member: $30.00 + GST

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LEad Many Countries, One Water by Chris Tobin
Artwork by Chris Tobin, commissioned by LEAD to create an original piece of art that reflects who we are and what we do. Titled “Many Countries, One Water”, the artwork represents the diversity and the connectedness across the communities in which we work. Reproduced with permission and gratitude.


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